Terms of Service

These terms, in plain words

United Community Solar ("we", "us") helps households subscribe to a share of a local solar farm and lower their electric bill. By using our signup form you agree to the terms below. If anything here is unclear, ask our enrollment team before you sign up.

Who can sign up

You must be at least 18 years old and the account holder, or authorized to act for the account, at the service address you give us. You agree that the name, address, contact details, utility provider, and benefit information you provide are accurate and belong to you.

Our signup is available only in the areas we serve today: Illinois, Massachusetts, New York, California, Minnesota, and Delaware. We check your ZIP before you continue, and we confirm your specific address during verification.

What happens when you sign up

• You send us your details through the signup form. That is a request to enroll — it is not a purchase and it does not commit you to pay us anything.
• A Community Solar specialist contacts you by phone, email, or text to verify your information and walk you through the enrollment steps.
• Your participation only begins once you review and accept the community solar program agreement for your area and your enrollment is confirmed.

Your utility account stays exactly where it is

You keep one bill from your electric utility company. We do not take over your utility account, we do not switch or change your utility provider, and there are no interruptions to your electric service at any point. Solar energy credits are applied to the utility bill you already receive.

Nothing is installed at your home

Community solar means the panels live at a solar farm in your area, not on your roof. We never enter your home, and no panels, meters, or other equipment are installed at your property.

Savings and credits

The savings and credits you may receive depend on your utility, your usage, the solar farm's output, and the program terms in your area. Any figures we share are estimates based on the information you give us, not a guaranteed amount, and they can change over time. Government benefit programs you mention (such as Medicaid, SNAP, or LIHEAP) are used to check which additional credits you may qualify for; eligibility for those programs is decided by the agencies that run them, not by us.

Your contact consent

When you check the consent box, you agree that United Community Solar may reach you by phone, email, and text message about your signup and enrollment. Consent is optional to submit your request, and you can withdraw it at any time by telling our enrollment team — we will then stop contacting you about your enrollment. Message and data rates may apply from your carrier.

Your utility bill upload

Uploading a copy of your most recent utility bill is optional. If you do upload one, you confirm it is your own bill and that the copy is accurate. We use it only to verify your account and apply your savings, and we keep it in private, access-controlled storage.

Cancellation and ending your participation

Submitting the form does not lock you in — you can stop before enrollment simply by telling us. After you enroll, cancellation is governed by the community solar program agreement you accepted for your area, including any notice period or early termination charges it describes. Our enrollment team can explain those terms before you sign.

Acceptable use

Please use our signup only for your own household. Do not submit information for other people without their permission, do not send us false or duplicated information, and do not use the form to submit files that are not your utility bill.

No warranty, and our responsibility

We provide our signup and enrollment help "as is". We are not your electric utility, and we do not control outages, utility rates, billing errors, or the performance of a solar farm. To the extent the law allows, we are not responsible for indirect or consequential losses, and our total responsibility for a signup is limited to the amount you have paid us.

Changes to these terms

We may update these terms as our program grows. The date at the top of this page shows the current version, and the version published when you sign up is the one that applies to your signup.

Contact us

Questions about these terms? Reach out through the signup form or reply to any message from our enrollment team, and a Community Solar specialist will help.